The SKF North West Africa team successfully demonstrated their expertise as a solutions provider and secured a 24-month Rotational Equipment Performance (REP) contract with one of Morocco’s leading cement producers that operates over ten plants on the African continent.
When the senior management of the cement producer decided to reduce the cost of their spare parts stock, they were faced with a challenge. With reliability and safety as key focus areas of plant operation, dependable premium quality stock and optimised machine availability were critical in order to avoid unplanned shutdowns.
“The customer was inclined to purchase bearings from the lowest bidder which presented us with a price battle, making it very difficult to secure their business,” explains Amine Ghali Benna, SKF Industrial Sales Manager, Morocco / Mauritania – Mining, Mineral Processing and Cement. “We realised that we needed to change the customer’s mindset so that the cement producer can recognise SKF as not simply a bearing supplier but rather as a solutions provider partner.”
Read the full press release here.
