Atlas Copco is a trusted service partner that assists customers, through the delivery of professional after-market solutions, maximising machine performance, availability, efficiency and lifecycle, while minimising operating costs. “When customers buy Atlas Copco products, they are making an investment,” states Douw van Schalkwyk, Business Line Manager for Power Technique’s Service Division. “The best way to protect their investment is by having their products serviced at the correct intervals by qualified Atlas Copco technicians using genuine parts.”
“We have tailored our after-market service portfolio for our portable pump customers to comprehensively cover their individual needs during the products’ life time,” continues Van Schalkwyk. He unpacks Atlas Copco’s after-market solutions for Atlas Copco’s range of PAS and PAC surface dewatering pumps and WEDA electric submersible units.
“We highly recommend customers to make use of Atlas Copco’s Service Maintenance Plan as it enables them to take full advantage of preventative maintenance and repairs by factory-trained technicians equipped with the correct tooling. The Service Plan provides scheduled service options that will match the precise needs of customers’ pumps with genuine parts quality and professional workmanship. Customers are kept informed through regular service reports for complete peace of mind.” Van Schalkwyk also points out the Service Plans, which include Preventative Maintenance Kits, Wear and Repair Kits, and Service Repair and Machine Overhaul, have been developed on the basis of customer feedback, application know-how, field support, and product development experience.
Read the full press release here.
